Epsilis Customer Services Policy

We aim to provide high-quality effective websites, that are search engine friendly to maximise your investment plus the best customer service at a very competitive price.

Our web design and search engine optimisation consultancy service will:

• Provide a service that builds a long term relationship with our customers.
• Provide on-going support and professional advice for our customers even when the work has been completed.
• We ensure there will be no hidden costs. Once a price has been agreed we will always make sure we complete the work with no extra costs (unless you change the requirements significantly).
• Adopt a very flexible approach because we understand how difficult it can be sometimes for our customers to have a definitive idea of what they want.
• Offer extensive knowledge and experience in business, technology and design.
• Provide guidance on Search Engine Optimisation (SEO) when required.
• Offer training on content management software (CMS) when used.
• Offer FREE ongoing telephone support during office hours.
• Pay attention to deadlines and targets.

Our Guarantee

We want you to be totally satisfied with the work we do for you so our guarantee is simply this:

If the work we do for you does not fully live up to your expectations first time we will keep going until it is exactly as you want it at no additional charge.

Please see Terms and Conditions for detail.